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Do I need an International Driver’s License to drive in Chile?
It is not necessary to have an International Driver’s License to drive in
Chile. You can use your license from your home country.
Can I travel to Argentina in a rental vehicle?
Yes, it is possible to travel to Argentina in a United rental car. However,
it is necessary to get a special permit and additional insurance, which we
process at an additional charge. You must book this service at least 10 days
in advance. Travel to Argentina.
Can I travel to Peru or Bolivia in a rental vehicle?
Unfortunately, Chilean insurance does not have coverage in Peru or Bolivia, so it is not possible to travel to those countries in a rental car.
Can I return the car in Argentina?
No, the vehicle must be picked up and dropped off in Chile.
Can I pick up the car and return it in different cities?
Yes. You may pick up and return the vehicle in different places. However,
there is a charge according to the distance between cities.
Out of town drop-off restrictions.
How old must I be to rent a car?
All renters must be at least 23 years old.
What are daily and weekly rates?
Daily rate: 24 hours from the pickup time.
Weekly rate: applied to rentals of 7 or more days.
What do I need to rent a vehicle?
All renters must show a valid driver’s license and passport. You must also
have a credit card with USD 860 available for guarantee purposes (this amount
is not charged but must be authorized).
What kind of coverage is included in the standard insurance?
Our standard insurance (included in all our rates) covers collision damage,
theft and 3rd party liability within Chile. A deductible equivalent to
aproximately USD 860 shall be applicable in case of damage or theft of the
rental vehicle. The insurance also includes 24 hour road assistance anywhere
in Chile. Standard insurance is mandatory.
Insurance details.
How can I make a reservation?
You can reserve through our online system or you can call us at +56 (2) 925 6374.
My credit
card covers CDW. Can I decline your insurance?
Our insurance is mandatory, therefore, it cannot be refused nor discounted.
How do I cancel a reservation?
You must notify us at least 72 hours prior to the beginning of your
reservation to avoid no-show charges.
Cancellation policy.
I am a foreigner, do I have to pay sales tax (IVA)?
Sales tax exemption for tourists is only applicable to hotel (lodging) expenses,
therefore, the sales tax on car rentals (19%) cannot be discounted.
Is there a limit or charge for mileage?
All our rates include unlimited free mileage.
Is there an extra charge for additional drivers?
You may have two additional drivers at no extra charge. Additional drivers must
meet our minimum age requirement and show a valid driver’s license and passport.
Do you deliver cars at the airport or in my hotel?
Yes, we offer pick-up/drop-off at the Santiago Airport (SCL) or any hotel in
the city. There is an airport pick-up charge of CLP 3,000 plus 19% sales tax.
What is
your pickup and drop-off policy?
Pick-up/drop-off between the hours of 10 pm and 7:59 am any day are subject to an off-hour charge of
CLP 25,000. Pick-up/drop-off
during off-hours or Saturdays, Sundays or holidays out of our office, are subject to an off-hour charge of
CLP 6,300. There is an airport pick-up fee of CLP 3,000. All charges are subject to 19% sales tax.
What are your office hours?
Our office is open Monday through Friday from 8:30 AM to 7 PM and Saturdays,
Sundays and holidays from 9:00 AM to 5:00 PM.
However, pick-up and drop-off are possible at any time, day or night. Off-hour
pickups/drop-offs, or pickups/drop-offs out of our office, have an additional
charge (see previous question) and must be arranged at least 24 hours in advance.
Where are you located?
Our offices are located in Padre Mariano 430, Providencia, Santiago. (Location
map)
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